These Terms and Conditions govern your use of Dracula, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by the rules set out below. If you do not agree with any part of these terms, you must not use the site.

Eligibility and Account Responsibility

To register and play at Dracula, you must be at least 18 years of age and a resident of the United Kingdom. We reserve the right to request proof of age and identity at any time, and access will be suspended until satisfactory verification is provided. You are permitted to hold only one account. Opening duplicate or additional accounts — whether in your own name or through a third party — is strictly prohibited and may result in the permanent closure of all associated accounts and the forfeiture of any balances held within them.

You are responsible for keeping your login credentials secure and confidential. We will never ask for your password. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channel immediately. You must also ensure that all personal information provided during registration is accurate and kept up to date. Providing false, misleading, or incomplete details constitutes a breach of these terms.

Deposits, Bonuses, and Withdrawals

The minimum deposit and minimum withdrawal amount is £20. Withdrawals are typically processed within 0 to 48 hours, subject to completion of any identity verification requirements. We do not guarantee processing times beyond our own systems, as delays may arise from third-party payment providers.

Where a bonus is credited to your account, it is subject to a wagering requirement of 35 times the bonus amount before any associated winnings may be withdrawn. During any active bonus period, a maximum bet limit of £5 per spin or hand applies. Bonus funds carry a validity period of between 7 and 30 days depending on the specific promotion, and any unused bonus or associated winnings will be removed from your account once that period expires. Slot games contribute 100% towards wagering requirements; live dealer games contribute at a reduced rate or are excluded entirely. It is your responsibility to review the specific conditions attached to any bonus before activating it.

We reserve the right to void bonus funds and withhold withdrawals where we have reasonable grounds to believe that a bonus has been claimed or used in a manner inconsistent with these terms, including but not limited to the use of automated software, coordinated play, or any form of fraudulent activity. Such conduct may also result in permanent account closure and referral to relevant authorities.

Dracula is licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202601040-FI2. All activity on this site is governed by the conditions of that licence.

We may update these Terms and Conditions from time to time. Where changes are material, we will notify you prior to the amendments taking effect. Continued use of the site following notification constitutes acceptance of the revised terms. If you wish to raise a dispute, you should contact our support team in the first instance. We are committed to resolving complaints fairly and in a timely manner through our internal process.